Last June Ryanair cancelled our flight home from Palermo without warning. They put us up in a horrible hotel 90 minutes from the airport, and laid on a replacement flight the following morning.

In August I read an article which said that compensation for a flight cancellation was guaranteed by an EU directive, European Passenger Rights Regulation EC 261/04.

Ryanair had forgotten to mention this to us.

So we wrote to Ryanair requesting compensation.

They didn’t reply.

So we wrote again in September.

They didn’t reply.

So we wrote again in October.

They didn’t reply.

So we wrote again in November.

They didn’t reply.

So we complained to Aviation Alternative Dispute Resolution, and today we received a payment of £707.52 from Ryanair (€800). Thank you to Aviation ADR, which charged us nothing for extracting our money from Ryanair, and no thanks to Ryanair, which failed miserably in its attempt to unlawfully deprive us of our entitled compensation.

Yah boo sucks.

I wonder if the European Passenger Rights Regulation EC 261/04 will still apply to Brits once we leave the EU?

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